At jollibee77, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal information we collect from players in the Philippines, why we collect it, how we use it, and the rights you have over your own data. Take a moment to read through it so you know exactly where you stand.
Effective Date
January 2025. This policy applies to all registered players and visitors accessing jollibee77 from the Philippines or any other permitted location.
When you register an account on jollibee77, we collect the details you provide in the sign-up form — including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect information you submit when updating your profile, contacting our support team, or completing identity verification steps required under Philippine regulations. This data is necessary to create and maintain your account, process deposits and withdrawals in Philippine pesos, and confirm that you meet the minimum age requirement to participate on the platform. Without this information, we would not be able to provide you with a safe and compliant gaming environment. All data you submit is stored securely and accessed only by authorised personnel for the purposes described in this policy.
When you browse or play on jollibee77, our systems automatically record certain technical information about your session, including your IP address, device type, operating system, browser version, and the pages or games you interact with. We also log transaction records, login timestamps, and session durations to help us detect unusual activity and protect your account from unauthorised access. This usage data helps us understand how players in the Philippines engage with the platform so we can improve performance, fix issues faster, and tailor the experience to what our community actually uses. We do not use this data to build advertising profiles or sell insights to third parties. Automatic data collection is a standard and necessary part of running a secure online platform, and it operates in the background without requiring any action from you.
To process deposits and withdrawals in Philippine pesos, we collect payment-related information such as your chosen payment method, transaction reference numbers, and the amounts involved in each transaction. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, regulated third-party payment providers that operate under their own strict data protection standards. Transaction records are retained for the period required by Philippine financial regulations and are used solely for account management, fraud prevention, and compliance purposes. If you have a question about a specific transaction, our support team can access the relevant records to assist you. All financial data is encrypted in transit and at rest to prevent unauthorised access.
jollibee77 uses cookies and similar technologies to keep you logged in between sessions, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the site to operate and cannot be disabled without affecting your ability to use core features such as logging in or completing a deposit. We may also use functional cookies to remember settings like your preferred language or display options. We do not use third-party advertising cookies or tracking pixels that share your behaviour with external marketing networks. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may limit your access to certain features of the platform.
The Data Privacy Act of 2012 (Republic Act No. 10173) gives you specific rights over the personal information that jollibee77 holds about you. We are committed to honouring these rights promptly and transparently. If you wish to exercise any of the rights listed here, please contact our support team using the email address shown in the footer of this page, and we will respond within the timeframe required by law.
Please note that some requests may require us to verify your identity before we can act on them, to ensure that your data is not disclosed to or altered by an unauthorised person. We will always explain clearly if a request cannot be fulfilled and the reason why.
You can request a copy of the personal data we hold about you at any time. We will provide this in a clear and readable format within the period required by Philippine law.
If any of the information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can also update basic profile details directly from your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal obligations to retain certain records under Philippine regulations.
You have the right to object to the processing of your personal data for purposes beyond what is strictly necessary to provide the platform's core services, including any direct communications from us.
We do not sell your personal information. Here is a clear breakdown of the limited circumstances where data may be shared.
We share the minimum necessary transaction data with our regulated payment partners to process your deposits and withdrawals in Philippine pesos. These providers are contractually bound to protect your data and may not use it for any other purpose.
Where required by Philippine law or by a lawful order from a competent authority, we may be obligated to disclose certain account or transaction information. We will always seek to limit such disclosures to what is strictly required and will notify you where legally permitted to do so.
In cases of suspected fraud, money laundering, or other illegal activity, we may share relevant data with law enforcement agencies or specialist fraud prevention services as required. This is done solely to protect the integrity of the platform and the safety of all players.
Quick answers to the most common data privacy questions from our Philippine players.
If you have any concerns about how jollibee77 handles your personal data, or if you would like to exercise any of your rights under Philippine data privacy law, our support team is ready to help. You can also visit our FAQ page for quick answers, or log in to manage your account settings directly.